Frequently Asked Questions
Everything you need to know about shopping our exclusive designer sample sales.
What exactly is a sample sale?
A sample sale is a limited-time event where luxury brands sell overstock, past-season collections, and showroom samples at significant discounts, often up to 80% off retail prices.
Are the items authentic?
Absolutely. Eclipse Sample Sales partners directly with fashion houses and authorized distributors to ensure every item sold is 100% authentic designer merchandise.
What is your return policy?
Due to the deep discounts offered during our events, all sales are final. We do not accept returns, exchanges, or offer refunds unless an item is proven to be defective.
How often do you host new sales?
We launch new designer events weekly. To stay updated on upcoming brand drops, we recommend signing up for our newsletter or following our social media channels.
How long does shipping take?
Orders are typically processed within 3-5 business days. Once shipped, domestic delivery usually takes 2-7 business days depending on your location and chosen shipping method.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination and package weight.